Terms & Conditions
Please read these terms carefully before using the KramVeda website or placing an order with us.
Last updated: September 16, 2026
These Terms & Conditions govern your access to and use of kramveda.shop and your purchase of products through the website. By using the website or placing an order, you agree to follow these terms.
1. About These Terms
In these Terms & Conditions, "KramVeda", "we", "us" and "our" refer to the KramVeda ecommerce website and its relevant business operations.
"You", "customer" or "user" means any person accessing the website, purchasing products or otherwise interacting with our services.
2. Website Use
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation or security of the website.
You must not knowingly:
- Use the website for unlawful or fraudulent purposes.
- Attempt to gain unauthorized access to website systems or accounts.
- Introduce malicious software or harmful code.
- Copy, reproduce or misuse website content without appropriate permission.
- Interfere with the website's normal operation.
3. Product Information
We make reasonable efforts to ensure that product names, descriptions, images, prices and other information displayed on the website are accurate.
However, minor differences may occur between product images displayed online and the physical product, including differences in packaging, colour or appearance.
Product information may also be updated from time to time without prior notice.
4. Ayurvedic & Wellness Information
Important: Information provided on KramVeda, including product descriptions and general wellness information, is intended for informational purposes and should not be treated as medical advice.
Products available through KramVeda should be used according to the product label, manufacturer instructions and applicable professional guidance.
If you have a medical condition, are taking medication, are pregnant or breastfeeding, or have concerns about using a particular product, consult an appropriately qualified healthcare professional before use.
KramVeda does not represent that any product will diagnose, treat, cure or prevent a particular disease or medical condition unless such claim is expressly permitted and supported under applicable law.
5. Product Availability
Products displayed on the website are subject to availability.
We reserve the right to limit quantities, discontinue products or make changes to product availability without prior notice.
If an ordered product becomes unavailable after an order is placed, we may contact you regarding the available options, including cancellation or refund where applicable.
6. Prices
Product prices displayed on the website are subject to change.
Applicable taxes, shipping charges, discounts or other charges, where relevant, will be displayed during the purchasing process.
In the event of an obvious pricing or technical error, KramVeda reserves the right to correct the error and, where necessary, contact the customer regarding the affected order.
7. Orders
Placing an order constitutes a request to purchase the selected products.
An order may be subject to verification, availability and payment authorization before it is accepted for fulfillment.
We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability or other legitimate operational reasons.
8. Customer Information
When placing an order, you are responsible for providing accurate and complete information, including your name, phone number, email address and delivery address.
KramVeda will not be responsible for delivery issues resulting from an incorrect or incomplete address or contact information supplied by the customer.
9. Payment
Orders must be paid using the payment methods made available through the website.
Payment transactions may be processed through third-party payment service providers. Additional terms of those providers may apply.
KramVeda may cancel or hold an order if payment authorization is unsuccessful or if a transaction requires additional verification.
10. Shipping & Delivery
Orders are shipped to eligible delivery locations using available logistics or courier services.
Estimated delivery timelines may vary depending on destination, courier operations, weather, holidays, public events and other circumstances outside our reasonable control.
For complete information regarding delivery, please review our Shipping Policy .
11. Returns, Refunds & Exchanges
Returns, refunds and exchanges are subject to the conditions described in our Returns & Exchange Policy .
Customers should review the applicable return eligibility requirements before sending any product back.
12. Promotional Offers
From time to time, KramVeda may offer discounts, promotional codes, special offers or other promotional campaigns.
Individual promotions may have separate conditions, eligibility requirements, validity periods or usage limits.
Promotional offers may be modified or withdrawn subject to applicable terms.
13. Intellectual Property
Unless otherwise stated, the content available on this website, including text, graphics, logos, images, design elements and other materials, is owned by or used with permission by KramVeda or relevant rights holders.
You may not reproduce, distribute, modify, publish or commercially exploit website content without appropriate authorization.
14. User Reviews & Submissions
If the website allows customers to submit reviews, feedback, photographs or other content, you are responsible for ensuring that your submission is lawful and does not violate the rights of others.
Content containing unlawful, abusive, misleading, offensive or otherwise inappropriate material may be removed where reasonably necessary.
15. Third-Party Services & Links
The website may use or link to third-party services, including payment providers, logistics providers, analytics services or other external platforms.
Third-party services operate according to their own terms and policies. KramVeda is not responsible for the independent policies or practices of those third parties.
16. Limitation of Liability
To the extent permitted by applicable law, KramVeda shall not be responsible for losses arising from circumstances beyond its reasonable control, including interruptions to internet services, courier delays, technical failures, natural events or other external circumstances.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.
17. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims or reasonable costs arising from your unlawful use of the website, violation of these terms or infringement of another person's rights.
18. Privacy
Your use of the website is also subject to our Privacy Policy , which explains how information may be collected and handled.
19. Changes to These Terms
KramVeda may update these Terms & Conditions from time to time.
Changes will become applicable when the revised terms are published on this page, unless otherwise required by applicable law.
Your continued use of the website after an update indicates that you have reviewed the revised terms.
20. Governing Law
These Terms & Conditions shall be interpreted in accordance with applicable laws of India, subject to any mandatory rights and protections available to consumers under applicable law.
21. Contact Us
If you have any questions about these Terms & Conditions, orders or our services, please contact us.
Email:
kramveda44@gmail.com
Phone:
+91 98174 22483